Monday, May 25, 2009

Facebook to Launch Video Chat?

May 15th, 2009 | by Pete Cashmore

Telltale signs in Facebook’s code suggest it might be testing a video calling feature. Notification messages visible in Facebook’s code include “Waiting for your friend…”, “Video call denied”, “Incoming call” and “Loading video call…”.

The clues, first spotted by AllFacebook, point towards a likely move for the website. We’re open, of course, to the possibility that other developers are able to host their code on the Facebook CDN, but assuming that AllFacebook’s assumption is correct and this is an upcoming product, there’s a strong case to be made for Facebook moving in this direction.

Facebook() wants to be the single place for all your online communication - from messaging to photosharing to status updates and instant messaging. Adding video chat, then, would seem like a logical next step. The revelation follows news this week that Facebook was adding Friend lists to chat.

It’s difficult to assess the impact of such a move. When Gtalk added support for video chat within Gmail(), it seemed like a blow to video chat leader Skype(). Except that the functionality wasn’t entirely web-based - it still required a download - and your email client isn’t a natural place for video chatting, which is more of a social experience than a means of productivity.

Facebook, however, may be able to play on its advantage: the social site is a natural venue for video chat, and if they can make it function without a download, there’s likely a huge market for video chat in schools and colleges that block downloaded software like Skype.

What do you think? Would you use Facebook video chat?

Sunday, May 24, 2009

Getting the Most Out of Twitter and LeBron James


Let's say you are watching the Eastern Conference Play Offs....

You can use Tweet Deck and the filter tool to get just the info you want to see about LeBron James.

1. Go to www.tweetdeck.com to download.

2. If you love LeBron, set up a LeBron Filter. Go to the bottom of a column and click on the icon that looks like a little arrow pointing down. Whatever column is on the far left (usually your “All Friends” feed) will have this icon 1st on the left, all other columns will have it 2nd on the left. Click the “Filter This Column” icon and you will be presented with a few choices. First, make sure that your filter type is set to “Text”. Then type in the word that you want to see... #LeBron.

3. If you are tired of seeing LeBron (very unlikely), you can use the reverse play. Maybe you don’t want to see tweets that are talking about LeBron James. Leave LeBron's name in the filter but change the plus sign to a minus sign.

Pretty nifty.

Go Cavs!

Saturday, May 23, 2009

26 Charities and Non-Profits on Twitter

What is it about social media people that make them just so darn generous? Every day I read my Twitter stream and come across one or two people who are creating awareness or trying to raise money to help one cause or another.

Step back and you can certainly see how it makes sense. Social Media people are, well, social. We care about our fellow man (and woman and children and animals and environment). We exist in a system that is supported by the camaraderie and sharing of others.

It’s no small wonder then that non-profits abound on Twitter(). With the free and easy-to-setup interface, a potential to reach a vast audience, the ability to engage with people in conversation directly, and the possibility to garner an audience more open to causes than advertisements, it seems a no-brainer for any organization seeking philanthropy and recognition for their mission. Like a cadre of superheroes, these organizations are on the spot, helping people with disaster recovery, health and human services, or just to get a dog a nice home.

As Director of Communications at @ALSofGNY, I have embraced the benefits of Twitter. I follow a number of other non-profits to keep up with best practices on using the medium and to share ideas. Below are 26 charities and non-profits that are on Twitter. Tell us about your own charity in the comments.


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1. The 1010 Project

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Name: @the1010project
Website: the1010project.org
Mission: “The 1010 Project is a nonprofit organization that provides income-generating grants to indigenous development partners in Kenya and raises awareness in the United States on behalf of the global poor.”

Denver is a long way from Kenya. The 1010 Project seeks to make that span seem a little bit shorter. On their Twitter account you’ll find info on the ins and outs of working for change in Kenya. They’re really hooked in to social media and some of their staff Twitters on their own. They use Twitter to engage followers on issues of global poverty in general by publicizing advocacy events as well as interesting facts about poverty.


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2. American Cancer Society

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Name: @AmericanCancer
Website: cancer.org
Mission: “The American Cancer Society (ACS) is a nationwide, community-based voluntary health organization.”

Taking the fight against cancer to the social web, the American Cancer Society tweets about cancer research, specific types of cancer news, and information. They also connect to @RelayForLife, a Twitter account that provides updates on one of the American Cancer Society’s largest fundraising and awareness events.


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3. American Red Cross

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Name: @RedCross
Website: redcross.org
Mission: As part of a worldwide movement that offers neutral humanitarian care to the victims of war, the American Red Cross distinguishes itself by also aiding victims of devastating natural disasters. Over the years, the organization has expanded its services, always with the aim of preventing and relieving suffering.

Do you know of an unfolding catastrophe or just want to find out about some terrible event happening around the globe that is affecting the lives of millions of people? As the official account for the American Red Cross, @RedCross uses Twitter to warn and interact with people about situations that may require their help. Wherever disaster strikes, @RedCross is there to lend a hand, and they’re Twittering about it to let you know what you can do as well.

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4. Anita Borg Institute for Women and Technology

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Name: @anitaborg_org
Website: anitaborg.org
Mission: “The Anita Borg Institute seeks to: Increase the impact of women on all aspects of technology, and increase the positive impact of technology on the world’s women.”

@anitaborg_org aggregates content from around the web relating to women and technology into their Twitter account to further its mission. They also promote the people and organizations that help to promote women in tech.


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5. Appropriate Infrastructure Development Group

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Name: @aidg
Website: aidg.org
Mission: “Boston-based nonprofit working in Guatemala & Haiti to get communities affordable renewable energy, sanitation, and clean water. Friend us. We’re nice.”

Another city that hosts a non-profit dedicated to helping specific poverty-stricken regions of the world. They educate on the issues that affect Guatemala & Haiti, some of them emanating from our own backyard.


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6. Cradles to Crayons Philadelphia

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Name: @C2CPhilly
Website: cradlestocrayons.org
Mission: “To provide, free of charge, low-income and homeless children from birth to pre-teen the basic essentials they need to be safe, warm, ready to learn, and valued. We also set a foundation for lasting change through the meaningful, tangible volunteer opportunities we provide to thousands of youth and adults each year.”

This non-profit uses Twitter to let followers know what they’re up to and where users can donate materials. If you have extra supplies and want to know how and where to donate, then follow @C2CPhilly. People! Kids need crayons. It’s that simple. They also need paper and scissors and clothes and books and shoes and…


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7. Create The Good

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Name: @createthegood
Website: aarp.org
Mission: “Create The Good is the network to connect AARP members, friends and families with ways to make a difference. Founded in 1958, AARP is a nonprofit, nonpartisan membership organization that helps people 50 and over improve the quality of their lives.”

With their Create The Good Twitter account, AARP uses its network to point out members of the organization who are making a difference in the world. They also help promote other organizations and the media channels making a positive impact on the lives of others. You can also learn about regional opportunities to get involved with good projects.

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8. Exploratorium Museum

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Name: @Exploratorium
Website: exploratorium.edu
Mission: The Exploratorium stands in the vanguard of the movement of the “museum as educational center.” It provides access to, and information about, science, nature, art, and technology. The Exploratorium is a leader in the movement to promote museums as informal education centers.

How can you not be intrigued by the name of this Twitter feed? @Exploratorium features updates from the museum on exhibits and other cool fun stuff, like giant bubbles! Follow along and you’re bound to learn all sorts of interesting, educational tidbits from them. Alex Smith, their social media liaison, encourages the conversation and invites followers to ask questions and send comments. To follow along with the conversation they encourage people to tag their tweets with #explo.

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9. Greenpeace

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Name: @Greenpeace_Intl
Website: greenpeace.org
Mission: “An independent global campaigning organisation acting to change attitudes and behavior, to protect the environment and promote peace.”

Greenpeace has a storied and controversial past. On Twitter they continue their in-your-face operation, challenging the status quo and then challenging the agents of change to the status quo just to make sure they’re keeping it real. If you think live tweeting a conference is cool, follow them to get live updates, photos and video as they inform about the actions of activists all around the world. Knowing their history, they’re probably somewhere on the cyber seas protecting the Twitter Fail Whale as we speak.

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10. Hemp Industries

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Name: @HempIndustries
Website: thehia.org
Mission: “Non-profit trade group representing hemp companies, researchers and supporters.”

According to a recent tweet by @HempIndustries, the paintings of Vincent Van Gogh and Rembrandt were regularly painted on hemp canvases. Follow them on Twitter and you’ll find out all kinds of interesting facts. Like the fact that there even is a hemp industry. Plus, they use the most dingbats and symbols of any Twitter account I know.
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11. The Humane Society of the United States

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Name: @humanesociety
Website: hsus.org
Mission: “The Humane Society of the United States is the nation’s largest animal protection organization — backed by 11 million Americans, or one of every 28. For more than a half-century, The HSUS has been fighting for the protection of all animals through advocacy, education, and hands-on programs. Celebrating animals and confronting cruelty.”

If there’s a chimp in a clinch, they’ll be there. If there’s a turtle in turmoil, count them in. And if someone’s hassling a hippo, they will stop it. The Humane Society is spreading the word and motivating their constituents to action through Twitter. They engage by asking for feedback and reactions on issues in the media that affect animals.

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12. Kramden

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Name: @Kramden
Website: kramden.org
Mission: “Dedicated to bridging the digital divide by awarding computers to hard-working, underprivileged children.”

This newbie non-profit to Twitter has been pretty active so far and their mission should inspire all of us here. They are using Twitter to let the world know how important it is to connect underprivileged children to the Internet and about both their successes and their needs.

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13. The LAMP

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Name: @thelampnyc
Website: thelampnyc.org
Mission: The LAMP (Learning About Multimedia Project) provides basic media literacy skills to the inter-related groups of youths, their parents and educators throughout New York City. Free media literacy workshops and events demystify the constant flow of media these three groups encounter, bridge the gap between generations, and provide workforce development skills for future generations.

These guys help out with something close to all our hearts: New Media. They tweet about issues where media and learning come together all in the name of nurturing media literacy. The LAMP also uses Twitter to engage followers in conversation about the best ways to use Twitter and what the implications are of Twitter’s popularity.


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14. LCA Trust

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Name: @preserveland
Website: lcatrust.org
Mission: “We provide emergency funding and legal support to preserve open spaces and natural resources, and promote smart-growth ideals that foster land conservation.”

Steve from LCA Trust uses Twitter to ask the community to share ideas about the areas of the world they work to preserve. He updates on the status of conservation efforts the organization is involved in.


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15. The Leukemia & Lymphoma Society

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Name: @llsusa
Website: lls.org
Mission: “The Leukemia & Lymphoma Society (LLS) is the world’s largest voluntary health organization dedicated to funding blood cancer research, education and patient services. LLS’s mission: Cure leukemia, lymphoma, Hodgkin’s disease and myeloma, and improve the quality of life of patients and their families.”

@llsusa is a great resource for patients, their families, and supporters. They regularly provide information about blood cancer, research and events that readers can get involved in.

This is Team Mashable’s charity of choice in the Social Media Smackdown for Charity.


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16. LIVESTRONG

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Name:@livestrong
Website: livestrong.org
Mission: “At the Lance Armstrong Foundation, we inspire and empower people affected by cancer. We believe that unity is strength, knowledge is power and attitude is everything.”

This group single-handedly started a nonprofit fashion trend with colorful rubber bracelets. Just like the awareness they built with those bracelets, they strive to inform the public about cancer and provide people with the tools they need to “live life on their own terms.” They’ve also used Twitter to encourage and support patients and teach people how to Live Strong in the face of this terrible disease.


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17. The Mid-Atlantic Great Dane Rescue League

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Name: @magdrl
Website: magdrl.org
Mission: “Mid-Atlantic Great Dane Rescue League. All-volunteer org. We rescue, rehabilitate and find homes for lost, abandoned or neglected Great Danes.”

Talk about a specific mission. They use Twitter to post updates about the dogs they help, including twitpics. They also send good wishes to the animals that have been rescued because of their efforts. If you want to find some pet friendly apps for your iPhone or find out the latest dog-related event in their region this is where you’ll find it.


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18. National Peace Corps Association

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Name: @pcorpsconnect
Website: peacecorpsconnect.org
Mission: “We are citizens who served in communities in more than 134 developing countries since the Peace Corps was created in 1961. That global experience defined our lives and changed our views of the world and of our role in that world. We are teachers, community activists, business leaders, government officials, members of Congress, ambassadors, social entrepreneurs, and other members of the Peace Corps family.”

The NPCA is the national association to connect, inform, and engage people impacted or inspired by the Peace Corps. Following @pcorpsconnect is the next best thing to being there. They tweet about the work and living environment of volunteers throughout the world. You can get the latest news about the work the Peace Corps is involved in right now and the issues that they seek to advance.


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19. The National Wildlife Federation

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Name: @NWF
Website: nwf.org
Mission: “The National Wildlife Federation works to inspire Americans to protect wildlife for our children’s future.”

Not only has The National Wildlife Federation embraced Twitter by tweeting under some of their own brands like @greenhour and @wildlife_watch, they’ve mobilized the troops to tweet under their own identities to help promote the mission. They also have a Twitter search stream on their website for people to see what other wildlife watchers are twittering about.

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20. Nature Conservancy

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Name: @nature_org
Website: nature.org
Mission: The leading conservation organization working around the world to protect ecologically important lands and waters for nature and people.

@nature_org provides a good summary of their blog posts, enticing you with a controversial or interesting question along with a link instead of cutting them off in the telltale sign of an RSS dump to their Twitter account. They also retweet other people’s tweets when those others reference the Nature Conservancy’s projects, which shows that they’ve got the antennae up.


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21. PETA

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Name: @officialpeta
Website: peta.org
Mission: People for the Ethical Treatment of Animals (PETA) is the largest animal rights organization in the world. PETA focuses its attention on the four areas in which the largest numbers of animals suffer the most intensely for the longest periods of time: on factory farms, in laboratories, in the clothing trade, and in the entertainment industry.

PETA tweets the word about animal rights, making themselves heard, and evangelizing the cause. Learn who they will be protesting against or what kind of action needs to be taken. Also, get recipes for vegetarian dishes. They will go to any length to let others know about the animal rights cause. Even questioning the manhood of Twitter users to prove it.


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22. Save the Children

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Name: @savethechildren
Website: savethechildren.org
Mission: “Save the Children is the leading independent organization creating lasting change for children in need in the United States and around the world.”

@savethechildren provides readers with information on what they’re up to, issues affecting children around the world, and how users can make a difference.


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23. Share Our Strength

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Name: @sharestrength
Website: strength.org
Mission: “Share Our Strength is a national organization that works hard to make sure no kid in America grows up Hungry. We weave together a net of community groups, activists and food programs to catch children at risk of hunger and surround them with nutritious food where they live, learn and play.”

Jeff Wiedner tweets from this account on behalf of Share Our Strength, sharing great information and resources about the cause, but also partaking in conversations. @sharestrength even recently took part in #followfriday, suggesting other “hunger fighters.”

This is Team Elevenmoms’ charity of choice in the Social Media Smackdown for Charity.


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24. Stand Up to Cancer

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Name: @su2c
Website: standup2cancer.org
Mission: “Stand Up To Cancer is a new initiative created to accelerate groundbreaking cancer research that will get new therapies to patients quickly and save lives. SU2C’s goal is to bring together the best and the brightest in the cancer community, encouraging collaboration instead of competition.”

@su2c Provides helpful links to articles relating to cancer, links to celebrity fundraisers to benefit the charity and its cause, and much more.

This is Team Corbin’s charity of choice in the Social Media Smackdown for Charity.


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25. UNICEF UK

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Name: @unicef_uk
Website: unicef.org.uk
Mission: “UNICEF UK is one of 36 UNICEF National Committees based in industrialised countries. UNICEF National Committees raise funds for UNICEF’s worldwide emergency and development work. In 2007 UNICEF UK raised £41.3 million for UNICEF’s work with children worldwide. UNICEF UK also advocates for lasting change for children. For example UNICEF UK’s Public Affairs Team works to change government policies and practices that are detrimental to children’s rights in the UK and internationally.”

@unicef_uk tweets about their programs and provides calls to action, instructing readers about how they can help UNICEF create lasting change for children around the world.


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26. WWF

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Name: @WWF_Climate
Website: panda.org
Mission: To stop the degradation of the planet’s natural environment and to build a future in which humans live in harmony with nature, by: Conserving the world’s biological diversity; ensuring that the use of renewable natural resources is sustainable; promoting the reduction of pollution and wasteful consumption.

They have a cute logo. And they protect the homes of cuddly little creatures. Keep track of everything the World Wildlife Federation does. One tweet at a time, they talk about the issue that matters to us all: Protecting the Earth. From their account you’ll read about how to help save the earth, global warming and scientific reports.


Lon S. Cohen is a writer and Director of Communications at @ALSofGNY. He is @obilon on Twitter.

Sunday, May 10, 2009

25 Twitter Apps to Manage Multiple Accounts

It may seem like an impossible task to keep up with all the Twitter apps that have come to market as of late. Even though you have plenty of directories to help with the process, we noticed that it’s still difficult to ascertain which apps support multiple accounts.

As more and more people are using Twitter() for personal and professional reasons, the demand for a Twitter client to match those multifaceted needs is rising. Here are several options to help you tweet now or later from different accounts on your desktop, via the Web, and while on the run. We’ve also included a few browser add-ons and business-specific clients to help you find the right application to suit your Twittering needs.

More >

Friday, May 1, 2009

Digital Charity Toolbox: 50+ Ways to Get Your “Give” On

As the economy goes, so goes giving to causes that need donor dollars to keep doors open. While we bemoan sacrifices of luxury goods, our global social sector is faced with shortening the line or thinning the soup – neither of which are acceptable options.

Because charities are rising to the challenge to engage us online, it’s a breeze for us – the cash-strapped consumers – to meet them halfway.

Why not buy gifts that give back when shopping online, or take a minute to sign and forward a Facebook petition? Those of us who have a penchant for technology and digital matters can go one further by integrating the “social” good into our “social” media discussions.

If you have a few dollars – or minutes – to spare in the next couple days, kick it to one of the digitally-adept causes listed below. Micro-giving trends prove that a little goes a long way, so you can rest assured that whatever you invest – time, talent or treasure – will yield a return. And of course, you get what you give: By changing the Web, you actually are helping to change the world.

More >

Social Media and SEO: 5 Essential Steps to Success

by Lee Odden
CEO of TopRank Online Marketing and editor at Online Marketing Blog.

Now more than ever, company marketers are charged with improving performance with fewer resources and shifting marketing budgets from traditional to digital tactics like SEO and social media. There are significant benefits from combining search engine optimization and social media marketing tactics ranging from increased social network discovery via search to the ability to attract links for improved SEO.

Making the most out of combining SEO insights with social media marketing tactics can be accomplished with a roadmap that identifies the audience you’re after, the goals you’re trying to reach (and can measure) as well as a strategy that sets the stage for the tactics you’ll use to execute your game plan. Read on to get a better understanding of how SEO and social media complement each other and a step by step guide for creating a social media roadmap.

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The benefits of SEO and social media

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From a marketing standpoint, you can look at the benefits of SEO and social media two different ways.

First, implementing a social media marketing program without optimizing content is leaving money on the table. Useful social content (blog, video, images, audio) that cannot be discovered via search is a lost opportunity to reach an audience that is looking.

For example, The Student LoanDown, the popular blog about student loans and college financing from Wells Fargo, identifies 29 keywords in its Keyword Meta Tag and doesn’t rank in Google’s first page for 26 of them. Those that do rank are variations of the blog’s name.


While there is a generous amount of cross linking within posts, a basic blog template optimization effort leveraging keywords and other minor adjustments could improve search traffic for this site substantially – without any compromise in content quality or user experience.

Social interactions and media sharing amongst social network participants create the kind of content that can improve a brand’s visibility within search results through profiles, videos, blog posts, or other media. A good example is Stormhoek wines’ first page Google rankings including blogs, Facebook and Twitter.


On the flip side, implementing SEO programs without leveraging the content distribution and linking benefits of social web participation makes link building for SEO an uphill battle. The nature of the social web encourages participation: sharing, voting, commenting and linking. Popular social content gets exposure, traffic and can result in a substantial number of relevant inbound links.


The famous Blendtec iPhone video has attracted over 6,000 links resulting in a top ten ranking on Google for the word, “blender.”


Content + Links = Search Engine Success.

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Social media roadmap


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However you look at it, SEO and social media work well together as long as there is a framework for doing so. One way to build SEO and social media programs efficiently is to follow a social media roadmap:



1. Find the audience; understand their behaviors, preferences, methods of publishing, and sharing. Most companies that are involved with the social web in the channels where their customers spend time have a good sense of where to start. Many companies are ahead of the game by tracking their audience via social media monitoring software that identifies keywords, conversations and influencers such as those pictured in the Radian6 screen shot below.


2. Define your objectives. Objectives are often driven by marketing or sales, and SEO has long been directly accountable to substantial improvements in web sales. Social media is not direct marketing though, so different objectives and measurements apply. The role of SEO in a social media effort is to directly influence discovery of social communities or content via search. Do a search for Zappos on Google, for example, and you’ll easily find more than shoes: Twitter, Blog and a YouTube channel are all on the first page of search results.


Indirectly, social content can boost links to website content, improving search traffic and online sales.

3. Establish a game plan. The game plan for reaching objectives in a combined SEO and social media effort will often focus on content and interaction, since it is content that people discover and share. Whether a keyword-focused strategy for reaching goals means publishing new content or creating an opportunity for consumer-generated content, it must involve proactive promotion and easy sharing amongst members of the community.

4. Create a tactical mix. The tactical mix for a social media marketing effort is based on doing the homework of finding where the desired audience spends its time interacting with and sharing content. Whatever the tactical mix is, it’s an investment in time and relationships – not a short term “link dump” to promote optimized link bait. Much of the content creation and promotion for a social media marketing effort happens within the tactical mix and, of course, that means optimizing content for keywords.



Whether content is created by marketers as part of a social destination like a niche community or a promotion vehicle such as an interactive ad, keyword glossaries become useful for writing headlines, deciding on anchor text for links and outreach activities like blogger relations.

5. Measure your goals. Goals measurement should roll up to the specific objectives, both direct and indirect. Leveraging both social media monitoring services as well as web analytics can provide marketers with the insight to improve results. Radian6 and Webtrends have recently announced a partnership that will bring web analytics and social media analytics together all in one interface. In the meantime, marketers can use specific measurement tools to monitor the effect of their social web participation as well as the search engine performance of SEO efforts.

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Extend the value of your investment

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By involving SEO insight in a social media marketing effort and vice versa, marketers, public relations professionals and advertisers can extend the value of their investment. Well optimized social media content marketing efforts can attract new network participants via search. News content that experiences distribution via social news and bookmarking channels can facilitate links to company website content directly and indirectly. Advertisers that fund social media campaigns can continue to realize the traffic benefit from keyword-optimized interactive content long after the campaign has ended.